The ABC's Of Coaching
The ABC's Of Coaching Coaching Soft Skills Selangor, Malaysia, Kuala Lumpur (KL), Shah Alam Training, Workshop | Iconic Training Solutions Sdn Bhd

The ABC's Of Coaching

Course Duration: 2 Days


This training program provides the basis to understanding why meta-coaching is essential at the workplace. In this era where information is massively availble, the workforce now has more access to information and coaching techniques are essential to ensure alignment and synergy at the workplace.

Course Objectives

Upon completion of this program, the participants should be able to:
  • Establish the 3 basic foundations of coaching
  • Demonstrate the 5 coaching beliefs
  • Establish the 6 steps in a coaching conversation

Key Content

Module 1: What is Coaching?

  • Coaching defined: Understand the difference and definition of a great coach, mentor, consultant, trainer and counselor
  • Why is coaching becoming critical in today's leadership competencies?
  • Levels of change - behavioral, development, transformational
  • Crucial conversations and creating a high performance workplace culture
  • Identifying and overcoming barriers to strategic alignment

Module 2: Essentials of a Great Coach

  • Attributes of a great coach - the abundance attitude
  • The 5 key coaching beliefs that drives a coach
  • Basics of meta-coaching

Module 3: The Coaching Conversation

  • The journey of a coaching conversation
    • Connect - establishing rapport using NLP's 4R Model
    • Maintain - establishing continuous support throughout the coaching conversation
    • Question, listen, feedback
    • Goals - ensure strategic alignment objectively and through a shared vision
  • The benchmarking model of meta-coaching

Module 4: Exploring the Surface of Coaching Skills

  • The matrix model of meta-coaching
  • Emphatic listening
  • The power of questions
  • Using listening and questioning to the matrix

Target Audience

The workshop is targeted at managers and above

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