High Impact Business Writing Skills
High Impact Business Writing Skills
Course Duration: 2 DaysIntroduction
This course will help you learn to organize your writing so the process of composing a business letter, email or report is smoother and faster.Learn how to choose the best format for your message, organize the information so it's easy to read. Practice crafting a clear response to a complex email and writing a persuasive cover letter.
Course Objectives
At the end of the course, participants will be able to:- Learn how to compose effective business letter, memo, email and report
- Structure business documents effectively
- Avoid common grammatical mistakes
- Write in a clear, concise style
- Organize and structure ideas logically and with appropriate language structures to convey the ideas with clarity
Key Content
Module 1: General Principles of Writing
- Clarifying your objectives
- 6 Questions to clarify your thinking
- Who is going to read your document?
Module 2: Writing Sentences and Paragraphs
- Topic sentence
- Paragraph and sentence length
- Paragraph linking and coherence
- Maintaining consistency of tense
- Using active vs passive voice
- Using non-sexist language
- Using jargon and technical terms
Module 3: Writing Emails
- Written communication
- Write with the YOU attitude
- Use a positive tone
- Focus on the reader and benefits to reader
- 7Cs of writing
- Organizing your writing
Module 4: Writing Memos
- Memos
- Characteristics of successful memos
- Writing style and tone
- Types of memos
- Format of memos
Module 5: Good Writing Techniques for Business Correspondence
- The best sequence of delivery
- Structuring your text
- How to ask for things
- How to give bad news
- Responding to complaints
- Writing complaint emails
- Do's and Don'ts in email
Module 6: Editing Your Work
- Top down approach to improve text
- Effective transitions
- Tips to maximize impact
- Proofing your work
Module 7: Report Writing
- Clarifying purpose
- Analysing audience
- Designing structure
- Selcting information
- Drafting and laying out text
- Editing and proofing your draft
Target Audience
All participants that are required to write internal or external emails and business letters on a regular basis.Participants that required to write standard reports and are looking to improve their bsuiness writing proficiency for a range of documents.
Methodology
Participants will practice and learn through group discussion, exercises and working on real examples of business documents.Inquiry - High Impact Business Writing Skills