WORKPLACE COACHING SKILLS TO MANAGE WORK PERFORMANCE
WORKPLACE COACHING SKILLS TO MANAGE WORK PERFORMANCE Coaching Soft Skills Selangor, Malaysia, Kuala Lumpur (KL), Shah Alam Training, Workshop | Iconic Training Solutions Sdn Bhd
WORKPLACE COACHING SKILLS TO MANAGE WORK PERFORMANCE
DURATION: 2 DAYS
 
INTRODUCTION
Would you like to have your inner genius state on at all times to be able to perform at your peak at the workplace? Have you had the challenge of not having sustainable change to positive habits? This training programme provides the basis to understanding why coaching and meta-coaching is important at the workplace. In this era where information is massly available, the workforce now has more access to information and coaching techniques are essential to ensure alignment and synergy at the workplace.
 
BENEFITS
After completing the training, you should be able to:
  • Establish the 3 basic foundations of coaching
  • Practice the 5 coaching beliefs
  • Establish the 6 steps in a performance coaching conversation
 
KEY CONTENT
 
MODULE 1: WHAT IS COACHING?
 
  • Coaching Defined: Understand The Difference And Definition Of A Great Coach, Mentor, Consultant, Trainer And Counselor.
  • Why Is Coaching Becoming Critical In Todays Leadership Competencies?
  • Levels Of Change – Behavioral, Developmental, Transformational
  • Crucial Conversations And Creating A High Performance Workplace Culture
  • Identifying And Overcoming Barriers To Strategic Alignment
  • The Self-Actualization Model Of Meta-Coaching
 
 
MODULE 2: ESSENTIALS OF A GREAT COACH
 
  • Attributes Of A Great Coach – The Abundance Attitude
  • The Five (5) Key Coaching Beliefs That Drives A Coach
    • Belief 1: Believe In Human Potential For Greatness
    • Belief 2: Fulfilling Self Actualization Needs By Adding Value To Others
    • Belief 3: Bring Out The Best In People To Achieve Quantum Success
    • Belief 4: Growing Others To Grow Self
    • Belief 5: Continuous Improvement Through Discovery And Not Instructing
  • Basics Of Meta-Coaching
  • States, Frames, The Matrix
  • What Is Meta-Coaching?
  • The Facilitation Model Of Meta-Coaching
 
 
MODULE 3: THE PERFORMANCE COACHING CONVERSATION
  • The Journey Of A Performance Coaching Conversation
    • Connect – Establishing Rapport Using NLP’s 4r Model
    • Maintain – Establishing Continuous Support Throughout The Coaching Conversation
    • Question, Listen, Feedback – Fundamental Skills Of A Coach
    • Goals – Ensure Strategic Alignment Objectively And Through A Shared Vision
  • The Benchmarking Model Of Meta-Coaching – Your Level Of Operation As A Coach
  • Coaching Session #1 – Putting Knowledge Into Action
 
 
MODULE 4: EXPLORING THE SURFACE OF COACHING SKILLS
 
  • The Matrix Model Of Meta-Coaching
  • Emphatic Listening – The Key To All Answers In A Coaching Conversation
  • The Power Of Questions – Invoking Insight, Discovery And Resourcefulness
  • Using Listening And Questioning To The Matrix
  • Coaching Session #2 – Starting Baby Steps
 
METHODOLOGY
The methodology of this program involves lecture, video clip presentation, interactive group discussions lecture, role-playing, personal reflection canvas demo coaching, live coaching session
 
WHO SHOULD ATTEND
Managers, Senior Managers, Head of Departments, & Top Management of the company.

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