English 每 Basic 每 S1 每 Beginners' Grammar
English 每 Basic 每 S1 每 Beginners' Grammar  Business and Email Writing Soft Skills Selangor, Malaysia, Kuala Lumpur (KL), Shah Alam Training, Workshop | Iconic Training Solutions Sdn Bhd

ENGLISH – BASIC – S1 – BEGINNERS’ GRAMMAR
Duration: 2 Days

Benefits
Upon completion of this program, the participants will be able to:

  • Use correct English grammar at the beginners’ level
  • Recognise the different parts of speech and form complete sentences correctly
  • Converse intelligently in English, as they provide customer service at the counte
Key Content

MODULE 1 - PARTS OF SPEECH & SURVIVAL GRAMMAR
  • Nouns and pronouns
  • Adjectives
  • Prepositions
  • Conjunctions
  • Verbs (covered more in Session 2))
  • Adverbs (covered more in Session 2)
  • The very basic grammar portions to enable simple, everyday conversations 
MODULE 2 - FORMING CLEAR & CONCISE SENTENCES
  • Structure of a simple sentence
  • Sentence structures to state facts
  • Sentence structures of ask questions
MODULE 3 - GRAMMAR PRINCIPLES LEARNT
  • Revision of grammar principles learnt in school 
MODULE 4 - CONVERSATIONAL SKILLS FOR DAILY USAGE
Conversational skills for Food & Beverage counter staff as they serve customers
  • Greetings
  • Asking for the order
  • Confirming the order, especially if part of the order is to take-away
  • Upsizing and offering promotional items
  • Inform a customer that a part of his order needs time to prepare, and how he will be served
  • When an item needs some time to be replenished eg coffee
  • When a customer tries to jump the queue
  • When a customer insults your competence
  • When a customer is abusive 
MODULE 5 - PHRASES
  • What is a phrase?
  • 5 types of phrases 
MODULE 6 - NOUNS
  • What is a noun?
  • 5 types of nouns 
MODULE 7 - ARTICLES
  • The 3 articles
  • How are articles used? 
MODULE 8 - GENDER 
  • As the Malay and Chinese languages do not differentiate between genders, but the English Language does, this module explains how to refer to males and females and things belonging to them
MODULE 9 - ADJECTIVES
  • Essentials of adjectives 
MODULE 10 - CONJUNCTIONS
  • Essentials of conjunctions 
MODULE 11 - PREPOSITIONS
  • Essentials of prepositions 
MODULE 12 – WRITING EXERCISE
  • Write a short paragraph
  • Participants learn by correcting mistakes made by others and will remember mistakes they made which are pointed out by others

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