Housekeeping
Housekeeping
Description: Participants will experience what the hotel housekeeping staff will need to do when they clean up their rooms. They will be brief on the “how to” and the do and don’t before they actually step into a room to clean it up. Their efforts will be judge by a hotel supervisor to see if they meet the hotel standard.
Learning Outcome:
- Able to step in others’ shoes and think
- Appreciation towards others
- Improve observation skills
- Communication with team members
- Enhance leadership skills
