Sales Mastery - Influencing & Negotiation Skills
Sales Mastery - Influencing & Negotiation Skills Sales Growth  Soft Skills Selangor, Malaysia, Kuala Lumpur (KL), Shah Alam Training, Workshop | Iconic Training Solutions Sdn Bhd

Sales Mastery - Influencing & Negotiation Skills

Course Duration: 2 Days

Introduction

This program allows you discover the key fundamentals to influencing and negotiation of highly effective sales professionals. By providing training in personality building and communication skills, participants will be better equipped to show case companies' products and services to meet the requirements of the customer.

Course Objectives

Upon completion of this program, participants should be able to:
  • Gain stronger knowledge on negotiation fundamentals and how it can be applied to enhance their sales revenue
  • Enhance their questioning and listening skills and create better sales and be able to provide what has been requested and more
  • Learn the art of influence and deal making

Key Content

Module 1: Base Assessment

  • Understanding the self process
  • The conscious, preconscious and unconscious mind
  • Understanding the world and perception
  • Discover the mind
  • Discover yourself and your limitations

Module 2: Developing an Influential Mindset

  • Key programming for sales success
  • Key to making more things happen - focus
  • Establish a benchmark

Module 3: Improving IQ & EQ

  • Learning about intellect (IQ)
  • Learning about emotions (EQ)
  • Multiple moments of interest, interaction and insights

Module 4: Negotiation Essentials

  • The negotiation process
  • Stages of negotiation
  • Negotiation principles
  • Different negotiation situations

Module 5: Preparation to Successful Negotiations

  • The power of questioning
  • Questoning and Listening
  • Active listening
  • Listening to identify the needs and wants

Module 6: Building Awareness and Connection

  • Basic to body language
  • Learning 3 key strategies - appearance, behavior and communication
  • Color contrast to suit you
  • Communication
  • Building rapport
  • Team negotiation


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