Leadership Communication & People Management
Leadership Communication & People Management Leadership and Management Skills Soft Skills Selangor, Malaysia, Kuala Lumpur (KL), Shah Alam Training, Workshop | Iconic Training Solutions Sdn Bhd

LEADERSHIP COMMUNICATION & PEOPLE MANAGEMENT
Duration: 2 Days

Introduction
Communication is the most important skills at workplace but it's often one of skills lacking in people, particularly in their early stage of career. Today's working environment is a challenge for all generations to communicate effectively. This is a great challenge for leaders at the workplace to effectively communicate with their followers.

Benefits

  • Developing understanding towards effective communication
  • Becoming competent in communicating with self and others
  • Gain and use power and influence positively in working environment
  • Identify motivation factor of employees at workplace
  • Building stronger relationship and trust
Key Content

MODULE 1: EFFECTIVE COMMUNICATION PRINCIPLES
  • Introduction to Communication Model
  • The channels and principles in Communication
  • NLP Communication Model
MODULE 2: DISC IN MANAGING PEOPLE
  • The patterns of people
  • Reading DISC language
  • Team DISC
  • Meta program (Human Pattern)
MODULE 3: EQ HIGH PERFORMING MODEL 
  • Leadership vital signs
  • Team vital signs
  • EQ vital signs
MODULE 4: MOTIVATING PEOPLE 
  • Know your people and generation at work
  • Handling difficult people
  • Motivational analysis
MODULE 5: MOVING FORWARD PLAN 
  • Personal action plan
  • Team action plan
  • Organizational action plan

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