Leadership Communication & People Management
LEADERSHIP COMMUNICATION & PEOPLE MANAGEMENT
Duration: 2 DaysTime: 9.00am - 5.00pm
Introduction
Communication is the most important skills at workplace but it's often one of skills lacking in people, particularly in their early stage of career. Today's working environment is a challenge for all generations to communicate effectively. This is a great challenge for leaders at the workplace to effectively communicate with their followers.
Benefits
- Developing understanding towards effective communication
- Becoming competent in communicating with self and others
- Gain and use power and influence positively in working environment
- Identify motivation factor of employees at workplace
- Building stronger relationship and trust
Key Content
MODULE 1: EFFECTIVE COMMUNICATION PRINCIPLES
- Introduction to Communication Model
- The channels and principles in Communication
- NLP Communication Model
MODULE 2: DISC IN MANAGING PEOPLE
- The patterns of people
- Reading DISC language
- Team DISC
- Meta program (Human Pattern)
MODULE 3: EQ HIGH PERFORMING MODEL
- Leadership vital signs
- Team vital signs
- EQ vital signs
MODULE 4: MOTIVATING PEOPLE
- Know your people and generation at work
- Handling difficult people
- Motivational analysis
MODULE 5: MOVING FORWARD PLAN
- Personal action plan
- Team action plan
- Organizational action plan