LEADERSHIP COMMUNICATION & PEOPLE MANAGEMENT

Introduction

Communication is the most important skills at workplace but it's often one of skills lacking in people, particularly in their early stage of career. Today's working environment is a challenge for all generations to communicate effectively. This is a great challenge for leaders at the workplace to effectively communicate with their followers.

Benefits

• Developing understanding towards effective communication
• Becoming competent in communicating with self and others
• Gain and use power and influence positively in working environment
• Identify motivation factor of employees at workplace
• Building stronger relationship and trust

Key Content

MODULE 1: EFFECTIVE COMMUNICATION PRINCIPLES

• Introduction to Communication Model
• The channels and principles in Communication
• NLP Communication Model

MODULE 2: DISC IN MANAGING PEOPLE

• The patterns of people
• Reading DISC language
• Team DISC
• Meta program (Human Pattern)

MODULE 3: EQ HIGH PERFORMING MODEL 

• Leadership vital signs
• Team vital signs
• EQ vital signs

MODULE 4: MOTIVATING PEOPLE 

• Know your people and generation at work
• Handling difficult people
• Motivational analysis

MODULE 5: MOVING FORWARD PLAN 

• Personal action plan
• Team action plan
• Organizational action plan